Consulting Services
About
MISSION AND VALUES
Rooted in Tradition, Driven by Impact
From its Dutch roots meaning “home" to its modern use as a symbol of resilience and purpose, HEEM reflects our mission: helping institutions fortify their core so that excellence is not just achieved but truly at home.
At HEEM Consulting, we believe higher education should embody belonging, purpose, and possibility. We partner with institutions to cultivate that “home” through sustainable solutions that align with mission, strengthen capacity, and advance impact.
HEEM is where higher education leaders find the clarity, strategy, and support they need to thrive in today’s complex landscape.
HEEM is your home for turning mission into measurable impact.
Our Story
Founder & Principal Consultant
"WHY I STARTED HEEM
One of the most complex and challenging operations at colleges and universities is the academic affairs operations. Many senior leaders in the field are left struggling to manage multiple accreditations, simultaneously designing new and advancing existing academic programs, balancing complex budgets, and also trying to ensuring student success through retention, persistence and graduation. This is overwhelming.
HEEM Consulting is designed to bridge this gap, providing assistance, care, and calm in a quickly evolving higher education landscape."
Dr. Juline E. Mills is a nationally recognized academic leader with over two decades of experience in higher education leadership, accreditation, and strategic transformation.
A former faculty member, department chair, faculty senate chair, dean, provost, and commissioner with the New England Commission of Higher Education (NECHE), Dr. Mills brings deep expertise in accreditation readiness, academic infrastructure, operational effectiveness, and strategic planning.
A published scholar in information technology and hospitality, she brings a unique lens to AI readiness, digital transformation, and institutional effectiveness in higher education.
Her consulting work empowers institutions to align mission with measurable outcomes driving quality, equity, and sustainability.
"Your Home Base for Academic Success."
Selected Achievements
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Former Interim Provost & VP of Academic Affairs | Associate VP| Founding Dean | Westfield State University (Regional Public University)
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Former Professor| Department Chair| Faculty Senate Chair | University of New Haven (Private University)
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Oversaw 20+ discipline accreditation efforts and NECHE 10-year reaccreditation.
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In-depth Knowledge of U.S. DOE HEA, Title IV, Pell, Title IX, and 34 CFR.
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Familiar with all U.S. regional/national accrediting standards.
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Authored 120+ publications and oversaw $15M+ in grants. Research area: information technology in the service sector
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PhD, Hospitality & Tourism Management, Foci: E-Business and Statistics, Purdue University
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MS, Computer Education & Cognitive Systems, University of North Texas
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Certificate, Seminar on Leadership of the Faculty, Harvard University, Graduate School of Education, Institute for Higher Education
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Deep Higher Ed Experience
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Unmatched Accreditation Expertise
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Strategic + Practical
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Independent, Strategic Perspective
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Global & Local Solutions
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Hands-On, Confidential Support
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Commitment to Impact