About
MISSION AND VALUES
Rooted in Tradition, Driven by Impact
From its Dutch roots meaning “home" to its modern use as a symbol of resilience and purpose, HEEM reflects our mission: helping institutions fortify their core so that excellence is not just achieved but truly at home.
At HEEM Consulting, we believe higher education should embody belonging, purpose, and possibility. We partner with institutions to cultivate that “home” through sustainable solutions that align with mission, strengthen capacity, and advance impact.
HEEM is where higher education leaders find the clarity, strategy, and support they need to thrive in today’s complex landscape.
HEEM is your home for turning mission into measurable impact.
Our Story
Founder, Managing Director & Principal Consultant
WHY I STARTED HEEM
"Academic affairs is among the most complex and demanding operations in higher education. Senior leaders are expected to manage multiple accreditations, design and advance academic programs, balance constrained budgets, and ensure student success across retention, persistence, and graduation all at the same time. For many leaders, the cumulative weight of these responsibilities is not just challenging, it is overwhelming.
HEEM Consulting is designed to bridge this gap, providing assistance, care, and calm in a quickly evolving higher education landscape."
Dr. Juline E. Mills is a nationally recognized academic leader with over two decades of experience in higher education leadership, accreditation, and strategic transformation.
A former faculty member, department chair, faculty senate chair, dean, provost, and commissioner with the New England Commission of Higher Education (NECHE), Dr. Mills brings deep expertise in accreditation readiness, academic infrastructure, operational effectiveness, and strategic planning.
A published scholar in information technology and the service sector, she brings a unique lens to AI readiness, digital transformation, and institutional effectiveness in higher education.
Her consulting work empowers institutions to align mission with measurable outcomes driving quality and sustainability.
"Your Home Base for Academic Success."
Selected Achievements
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Former Interim Provost & VP of Academic Affairs | Associate VP| Founding Dean | Westfield State University (Regional Public University)
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Former Professor| Department Chair| Faculty Senate Chair | University of New Haven (Private University)
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Oversaw 20+ discipline accreditation efforts and NECHE 10-year reaccreditation.
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In-depth Knowledge of U.S. DOE HEA, Title IV, Pell, Title IX, and 34 CFR.
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Familiar with all U.S. regional/national accrediting standards.
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Authored 120+ publications and oversaw $15M+ in grants. Research area: information technology in the service sector
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PhD, Hospitality & Tourism Management, Foci: E-Business and Statistics, Purdue University
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MS, Computer Education & Cognitive Systems, University of North Texas
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Certificate, Seminar on Leadership of the Faculty, Harvard University, Graduate School of Education, Institute for Higher Education
We support the core dimensions of Accreditation Compliance, Academic Infrastructure Assessment, and AI Future-Ready Governance through three strategic solutions designed to meet you where you are, build confidence, and guide your institution toward its aspirations.
Together, these three areas form a continuum of impact. Workbooks help individuals gain clarity. Workshops help teams build shared understanding. Applied Consulting helps institutions achieve lasting change.
Why Work with Us
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Deep Higher Ed Experience
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Unmatched Accreditation Expertise
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Strategic + Practical
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Independent, Strategic Perspective
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Global & Local Solutions
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Hands-On, Confidential Support
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Commitment to Impact